Today smartphones, laptops, and computers have changed how people purchase or buy things. The Internet has had the most significant evolution in the past few decades, starting as a way for government researchers to share information, but since the computer systems were very huge researchers had to travel long distances to access the data stored in the computer today any kind of data can be shared from one place to another in a single click no matter where you are until and unless you have a good internet connection.
Today companies are using the internet as a tool for marketing, unlike the traditional ways of marketing that were used. To keep up with the trend as well as to reach a larger audience new businesses are using digital platforms like Instagram, Facebook, Youtube, and Spotify to pitch their product and increase their sales this is known as Digital Marketing or Online Marketing.
Digital marketing has not only benefited businesses but has also created new opportunities for people around the globe and for businesses it has allowed for improving their productivity. Today companies use different digital marketing tactics to reach people, some of them are SEO, social media marketing, E-mail marketing, content marketing, influencer marketing, display advertising, etc.
Below are different ways by which online marketing benefits large as well as small companies:-
Increase Customer Loyalty
Increased customer loyalty has always benefitted a company, but with the use of digital marketing, communication between the company and people has been more frequent which has further increased customer loyalty within a short period.
A loyal customer is bound to come back and hence increase sales and generate higher revenues for the company. In the United States, 40% of online shopping revenue comes from the repeating customers.
Increased engagement of the customers
With Digital Marketing, engaging people at every stage of the customer journey has been easy. Before Digital marketing it was difficult to keep a track of people and whether they are interested in the product. Earlier people would see an ad and then go to the store and make a purchase but today not only can people make a choice from a large number of products online but can also compare the prices and can buy the product according to budget.
This has also enabled a company to resolve customer queries and doubts and can even influence their purchase decision this builds customers’ trust in the company and hence can also improve a company’s sales.
By Targeting the Right Audience
Since the online world is very vast targeting the right audience can be very difficult but with digital marketing tools like conversion optimization tools, search engine optimization tools and lead enrichment tools, etc, tracking the right audience has become easy.
The data generated by these tools can be used by companies to offer user-specific products and services in which people may be interested. If the customers get what they want, will create a positive reinforcement on the customers this will improve the conversion rate for the company and can also generate more revenues for the company.
Efficient Tracking of the Conversion Rate
Conversion rate refers to the number of people who visited a website and the number of people who turned into vital customers after completing the desired steps, with digital marketing since the tracking of the customer journey is easy as discussed earlier this has also enabled the companies to calculate their conversion rate.
Many companies are working to improve their search engine optimization tools to track as well as improve their conversion rate. With digital marketing, one can measure anything and everything from the number of people who saw the ad, to how much sales resulted from the ad, and ultimately, your Return on Investment(ROI).
Accurate Measurement of all results
With offline marketing, knowing the state of the company is difficult as you are unable to track the potential customers but with online marketing, it is easy to know the results of a marketing campaign i.e. whether the marketing ad launched is being visited by a large number of people or not and how many people have liked the ad and depending upon that a company’s position can be known and its position in the market can also be known.
Results can ultimately give a clear picture and can be worked upon to get better results and hence high revenues for the company.
Most companies think that investing in digital marketing can be costly but this is not entirely true, investing in digital marketing can be affordable and can be highly significant for a company’s interest as they can still yield high ROIs. It can help small companies to reach customers early and can begin to scale rapidly.
Social media marketing and email marketing are two very cost-effective digital marketing tools that have helped many companies to scale up their brand value and hence generate large revenues. Online marketing campaigns are easy to track and can easily be controlled. Some other professional billing methods that can be used are cost-per-click, customer acquisition cost, etc.
Things to avoid as a business using Digital Marketing
Since a large number of companies are now investing in modern marketing tactics, therefore, having a thorough analysis of your competitors in the same field is necessary to avoid any backlash and devise some new online marketing campaigns accordingly.
Security and Privacy Issues
The security of your customers is the primary requirement for any brand hence your website should be safe and secure, without risking your customer’s data.
If you want to see your company grow irrespective of the size of the company, then you must devise a business model focussing on the marketing strategy for your company. Strategic marketing can help you define your business development and growth. The right strategy can have a long way of benefits.
The main goal of marketing should be to understand the markets and their customers and offer them attractive products and services according to their needs, good marketing can help you assess whether your marketing campaign has a good acceptance rate among the customers or whether your efforts have been futile.
Research by Pew Research Centre shows that the past three years have shown a tremendous increase in the number of adults on the internet and keeping this in mind more and more companies are indulging in digital marketing but one has to work to offer something new to their customers. It can only be done after having an in-depth understanding of the demographics of people and then devising a customer-friendly website.